Trust is the basis of any good relationship in the workplace. As a lab leader, it’s your responsibility to earn, build and maintain it among your team members.
Delivering quality and generating buy-in from team members are the foundations of building trust.
Follow up and following through on what you say you will do creates accountability. Own up to your own mistakes, and strive to be consistently calm in every situation.
Jennifer Dawson, MHA, FACHE, CPHQ, LSSBB, DLM
Vice President, Quality & Regulatory
Human Longevity, Inc.
Quality Management Coordinator Department of Lab Medicine and Pathology (DLMP)
Mayo Clinic, Rochester, MN
Jennifer Dawson, MHA, FACHE, CPHQ, LSSBB, DLM
Vice President, Quality & Regulatory
Human Longevity, Inc.
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