With growing emphasis on accountable care, all service lines need to contribute to value-based initiatives. Because of your data and expertise, you have the unique opportunity to position your lab on the front lines. By partnering with information technology (IT), you can drive quality and empower better outcomes.
Hear from our Lab Leaders about some common issues organizations are facing, with 3 ways you can take the lead to redefine care.
Without systems in place to ensure lab tests are retrieved, patient care remains suboptimal.
Labs and IT can put systems in place to prevent results from slipping through the cracks. By developing physician alerts, providers have the ability to check on the status of every result to make sure it was retrieved.
Results retrieval meets Triple Aim effort #1: improve the patient experience
Too often, labs receive duplicate test orders as a result of human error. This creates an operational nightmare and lots of waste.
Flagging duplicate tests is extremely valuable to both labs and physicians. With the help of IT, labs can alert physicians of duplicate orders and require them to confirm whether the order is accurate.
Why stop at duplicate tests? You can also build systems to notify physicians of unneeded tests, more appropriate tests, or less expensive tests.
Flagging duplicate tests meets Triple Aim effort #2: reduce costs
For accountable care to flourish, every stakeholder needs to be an accountable owner of a piece of the process. However, many institutions are missing incredible opportunities for patients to take ownership over their health.
Through innovative applications, labs and IT can send digestible forms of data to patients, instantly. This gives patients newfound ability to “know their numbers.” What’s the result? A new pathway of communication and a new level of patient accountability.
Giving patients access to data meets Triple Aim effort #3: improve the health of populations