When it comes to quality improvement it’s more important to empower employees through your leadership and hire the right people versus policing them.
Encourage a culture where teams are comfortable reporting errors and feel a sense of pride when contributing to the QI process.
Make sure to create alliances with other departments such as IT to facilitate collaboration and information flow.
How to Choose a Quality Improvement Project
By Michael Astion, MD, PhD
This articles shares ten helpful strategies for choosing a Quality Improvement project that will have a high-impact and boost ROI.
How Does a Laboratory Measure Process Improvement?
By Michael A. Noble, MD, FRCP(C) and Paul Valenstein, MD
This article shares how to use the Clinical and Laboratory Standards Institute’s approved guidelines to select the best quality indicators to measure.